technology

In “Who Can You Trust?” Botsman, an Oxford lecturer and corporate consultant, offers a timely and accessible framework for understanding what trust is, how it works, why it matters and how it is evolving. It is an important primer to the obstacles and opportunities we face as a society if we are to repair and redefine trust across socioeconomic, political and cultural divides. The stakes are high. We all have a role to play in reforming or creating new mechanisms necessary for accountable governance and a just global economy.

The companies say they are acting on this problem. Facebook says it has begun to use artificial intelligence to spot images, videos and text related to terrorism as well as clusters of fake accounts. Meanwhile, Twitter says it suspended 299,649 accounts in the first six months of this year - 75% of these before their first tweet. The companies are now sharing databases of suspicious material, and they have set up the Global Internet Forum to bring together the major players on the issue.

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