Content tagged with: outsourcing

outsourcing

My Summer At An Indian Call Center

PDiN

Every day thousands of Indians leave their small towns and look for big cities to work in business outsourcing. Andrew Marantz spent a summer at call center in India and wrote about it for Mother Jones magazine. He details the reaction he got when he showed up, the accent that is encouraged - a neutral one, he says - and the classes offered to work at there.