Luigi Di Martino reconceptualizes listening in public diplomacy as a spectrum covering differences in engagement, goals and approaches.

Sharon Yang from Facebook spoke to CPD at Diplocamp 2019 during PD Week in Brussels, convening diplomats, thought leaders, scholars and more to learn and share best practices or how technology is fundamentally shaping the field of public diplomacy.

Watch exclusive video interviews with experts in diplomacy, design-thinking, Facebook political advertising and more from Diplocamp 2019 in Brussels.

How has propaganda changed over time? Public diplomacy's lead historian dialogues with a student to explore.

Why social listening is a critical tool for managing a country's image.