Social media has changed the face of diplomacy and governments must adapt to their loss of control over information, a US state department official says. Richard Buangan, managing director for international media engagement, said times had changed with the public’s growing access to information and news worldwide. [...] Elites are no longer seen as gatekeepers of information and diplomats worldwide have become spokespeople for governments.

A high-profile media forum to be held in Dubai next week will feature an Arab News panel discussion examining the region’s image abroad. [...] A report titled “The Arab Image in the US” will be unveiled at the event. It is based on an exclusive survey of how the American public views the Arab world, conducted in partnership between Arab News, the Dubai Press Club and research and polling specialist YouGov.