Done well, digital diplomacy ought to be the use of technology to deliver soft power and public policy messages, alongside the ability to engage with wider audiences of both state and non-state actors and use that feedback loop to understand more and to deliver better policy.

Price and Thrall both pointed out that millennials are not just the largest generation in the United States, but the largest in many regions of strategic interest to the U.S. […] “How American millennials respond to that is going to be one of the defining features of American foreign policy for the next fifty years,” Thrall said.

To stem vitriolic online displays of hate and prejudice, Universiti Malaya lecturer Lyana Khairuddin called upon fellow social media users to take a step back and propagate kindness, volunteerism and rational discussion.

“When Indian Prime Minister Narendra Modi congratulated Chinese Premier Li Keqiang on his 60th birthday on his Sina Weibo account on Wednesday (July 1), he once again showed the high value he attaches to diplomacy through social media accounts,” the Global Times stated.

A few days ago, the New York Times reported on a leaked memo written by Richard Stengel, the State Department's under secretary for public diplomacy, who criticized America's foreign partners in the effort to counter the Islamic State's propaganda. It's the latest chapter in the U.S. government's decade-long saga to counter jihadist propaganda, which Greg Miller and Scott Higham documented so thoroughly last month in the Washington Post. 

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