Voice of America’s Somali Service, which has been providing extensive coverage of the devastating drought in Africa, is now being offered to mobile phone users throughout Great Britain. VOA Director David Ensor says the new “call to listen” service is another example of the way technology can be harnessed to reach people who need information the most.

U.S. officials shift gears to a digital-first diplomatic strategy in the face of rising anti-Americanism worldwide...Posting content that influencers will spread themselves can maximize the State Department’s impact via network effects while economizing effort. And by learning about their audience, diplomats will be able to tailor their engagement strategy and make course corrections.

The scenes of the joyous reception for Libyan "Freedom Fighters" entering Tripoli with little resistance yesterday sent an electric shock through the Arab public...I don't see how anybody watching al-Jazeera, following Arab social media networks, or talking to people in the region could fail to appreciate the interconnected nature of Arab struggles

Libya's internet connections appear to be slowly coming back online after a six-month blackout...it appeared that Libyans were making use of their newly restored connectivity - when available - to chronicle fast-moving events inside the country. Groups such as the Libya Youth Movement posted Twitter messages giving regular updates on attempts to capture Colonel Gaddafi's compound.

In terms of creating a cohesive policy around freedom of expression, communicating that policy and incorporating that policy into meaningful activities, the State Department has been coordinated and thorough in it’s design and development of a public diplomacy strategy.

The Public Diplomacy Division of the Ministry of External Affairs was established in May 2006. So far, this Division has reached out more to countries where the Indian diaspora is concentrated and has sought to attract them to come to India and study through the “Know India Program”.

An innocuous photograph of Gary Locke, the new US ambassador to China, carrying his own backpack and ordering his own coffee at an airport has charmed Chinese citizens not used to such frugality from their officials. ZhaoHui Tang, a businessman from Bellevue, Washington, took the photo on his iPhone...uploaded the photo to the Chinese social media network Sina Weibo.

The servers that house Twitter, Facebook and BlackBerry Messenger don't have a political, social or legal agenda. Their job is simply to transmit what people post and deliver it to people who want to see it. But the same technologies can also be used to espouse unpopular causes or even rally people to anti-social, illegal or destructive acts.