social media
While still evolving at incredible speed, the current use of social media is a dramatic step in the right direction that can help make the counterinsurgent successful at providing truthful information to the public before the insurgent can distort the perception of the event.
The mass and velocity of tweets, Facebook posts and even blog posts surrounding the Olympics have been extraordinarily high. But, if you analyze the content, you'll see that the high volume conversations are focused mostly on interesting stories.
The North Vietnamese victory was largely made possible by the United States failing to provide timely and accurate reports to the media. “Even worse,” writes Hammes, “the government had squandered its credibility with the press and through them, with the U.S. public.”
After insurgents launched multiple, simultaneous attacks inside Kabul’s government and diplomatic areas on April 15, many in the media were quick to label the attacks as a “Taliban Tet Offensive”. The media’s reference was to the 1968 Tet Offensive, which involved tens of thousands of North Vietnamese regulars and thousands of Viet Cong irregulars. The communist guerillas attacked the length and breadth of South Vietnam from Hue in the north, to the Mekong Delta to the American Embassy in Saigon (Garamone, 2012).
There is a power shift taking place at the forefront of customer relations and hard power in the face of globalisation and information revolution proves to be experiencing less favour. Harvard Business School experts suggest that the relative role of soft power to hard power is likely to increase.
“We entered the world of weibo with an open mind, and have often been surprised by what we have found,” said a note by the embassy’s public diplomacy head weeks after the first status updates hit the “Canadaweibo” account on Chinese Internet portal Sina.com.
I’ve been admirer of ADM Stavridis for a long time, especially his embrace of social media and public diplomacy...The admiral’s TED talk unites his own personal advocacy for transparency and connectedness in his leadership roles with NATO and US DOD (he has a substantial presence on Facebook and Twitter) with a broader vision of sustainable security efforts globally.