The State Department said Wednesday it is reviewing a US Embassy's use of a wildly popular Vietnamese website laden with suspected pirated music and Hollywood movies to promote American values, including respect for intellectual property rights.

Humor, humility, and, of course, honesty, all are qualities that work in public and cultural diplomacy. In attending and speaking at Our Class, Ambassador Schnepf understood that leading with humility can be more effective than the self-promotion that often accompanies public diplomacy. We can all learn from his example.

The last place that the Polish Ambassador to the United States Ryszard Schnepf might have been expected to appear in his first two weeks in Washington was the opening performance of Our Class, the searing play about a dark episode in Poland’s history: the 1941 massacre of Jewish citizens by their Catholic neighbors in Jedwabne.

Whenever DeGroote School of Business at McMaster University hosts a diversity workshop, seminar or speaking session, it draws a capacity crowd. “Usually attendance at our professional development sessions is hit and miss depending on how busy students are,” says Dr. Milena Head, acting director, MBA Programs at DeGroote. “But if diversity is the focus, we know there’s always going to be a full room.”

During the September 11 riots outside the U.S. embassy in Cairo, a staffer's sarcastic response to a tweet from the Muslim Brotherhood led to an exchange that was widely covered by the mainstream media. The tweets came on the heels of a controversial statement that the embassy published on its website shortly after an Egyptian salafi television show broadcast The Innocence of the Muslims, a crude U.S.-produced YouTube video that portrayed the prophet Mohamed as a womanizer and charlatan.

America's public diplomats face the formidable challenge of undercutting radicals' support by helping improve the lives of the vast majority of Arabs. Their concerns are similar to those found elsewhere in the world: jobs, housing, education, health care, and the other basics of a decent life. Helping to build the foundation for that kind of life should be the driving force for American public diplomacy.

As she visits Algeria and the Balkans on what may be one of her last overseas trips as the nation’s top diplomat, Clinton is also confronting her legacy, and whether it will be framed by the Benghazi tragedy or her vision that American foreign policy in the 21st Century must utilize social media, coalition- building and export promotion as well as military power.

...the kinds of things that the Algerians have been working on more recently in order to get ahead of the Arab Spring or to make themselves less vulnerable to the Arab Spring, they saw that as an opportunity or a time that they really should work on some of the political reforms that we had been advocating for a long time.