Washington is a vocal proponent of intellectual property rights in Vietnam as it is around the world, and a site like Zing would be shut down in the United States. But with space with for public diplomacy limited in Communist Vietnam, the American embassy uses its "Zingme" account to reach out to young people in Vietnam as it seeks to build closer ties with its former enemy.

With more constraints on government resources and increasing public demand for information, "the ability to mobilize human and informational resources efficiently will only increase in importance," he adds. Knowledge management was the first use of eDiplomacy at the department, writes Hanson.

DUBAI --- From boil to simmer and back again. It never ends. Political passions in the Middle East do not cool.

I have been visiting Arab countries frequently during the past five years, which certainly does not make me an expert. But I have been here often enough to pick up on the change in mood during the past few months. The cautious hopefulness that flowered after the Arab uprisings of 2011 has withered, replaced by a fearful fatalism about what lies ahead.

As with many new things, a lot of foreign ministries were initially skeptical of ediplomacy. What did 140 character messages and social media have to do with serious diplomacy? There have now been more than enough social media infused international crises to silence those critics.

Hillary Clinton says she still intends to step down as U.S. secretary of state sometime around January's presidential inauguration, dispelling speculation over reports she might opt to stay in the post amid numerous diplomatic crises if President Barack Obama wins re-election. "It's really still my same time-frame," Clinton told the Washington Post in an interview published on Friday, repeating her plan to step down after one term even if voters on Nov. 6 give Obama another four years in office.

Trunk or boot, hood or bonnet? The United States and United Kingdom have so much in common, but there are differences. And when it comes to ‘soft power,’ what young people around the world fear might be in your glove compartment may set us apart.

For advocates of the national security/mass atrocities link, preventing, mitigating, and halting atrocities -- through preventive diplomacy, as in Kenya, or military intervention, as in Libya -- will enhance the United States' strategic posture in key crisis arenas and, over the long-term, strengthen U.S. soft power in conflict-affected regions.

My Brookings paper which launched today, Baked in and Wired: eDiplomacy @ State, tracks State’s remarkable emergence as the leading innovator in its field. It drills into three areas where its use of ediplomacy has been particularly striking: public diplomacy, internet freedom, and knowledge management.