With Indian Prime Minister Narendra Modi visiting Iran, there's been lots of talk in Delhi about the relationship between our two countries. But for me, a holiday I had in Iran last year told me more about our middle eastern neighbour than any political pundit could.

...the apology was a masterpiece in diplomatic engagement and crisis management in public diplomacy, from which India’s public diplomacy division in the capital’s Shastri Bhavan could learn. The US embassy did not simply issue a press release and leave its use to availability of space in the media and the discretion of news editors. At very short notice, the mission called the media to the embassy...