digital diplomacy

Estonia may not show up on Americans’ radar too often. It is a tiny country in northeastern Europe, just next to Finland. It has the territory of the Netherlands, but 13 times less people—its 1.3 million inhabitants is comparable to Hawaii’s population. As a friend from India recently quipped, “What is there to govern?”

Pope Francis today described the internet as a "gift from God," hailing its ability to foster dialogue among disparate groups, though he acknowledged that the speed of social media can make it difficult for users to engage in self-reflection. Francis made the comments in a statement released Thursday, for the Catholic Church's World Communications Day.

The web is about to have its big bang. About 1,000 new generic top-level domain names, or gTLDs (the last bit of an internet address, such as the com in qz.com) will come into existence this year. On Feb. 4, anybody will be able to create and start running a website on the first of the new domains.

The Chinese Academy of Sciences unveiled a homegrown operating system called COS (for China Operating System) this week, which it called a crucial national security initiative in light of revelations about pervasive online surveillance by the US National Security Agency. But China’s 618 million internet users aren’t buying it.

Ever since fighting began in South Sudan a month ago, social media has played an important role - as a source of practical information, sharing news, and as a kind of support network. It may sound unlikely in a country in the midst of fighting that has killed more than 1,000 people and displaced thousands more, but over the past three days there have been hundreds of tweets using the hashtag #ThingsIloveaboutSouthSudan - praising things like the food, local customs and the hospitality

African politics took on a humourous angle as Twitter users joked about their countries' affairs using high school analogies. The hashtag #AfricanNationsInHighSchool quickly went viral as Africans online weighed in with perceptions of their own nations and their neighbours, referencing everything from common stereotypes to current affairs. Mentions of the hashtag skyrocketed to nearly 50,000 uses in less than 24 hours.

2013 has seen governments in the Middle East and North Africa venture further into the world of digital diplomacy. Some have fully embraced it, while some linger tentatively on the sidelines. No matter what kind of approach governments take, digital is undeniably a vital element in the MENA diplomacy toolbox. Certain countries in the region have already demonstrated an impressive command of digital platforms.

Almost as soon as a Russian court convicted activist Alexei Navalny of embezzlement, on highly dubious grounds, in July 2013, U.S. Ambassador Michael McFaul tweeted his disappointment at the “apparent political motivations in this trial.” Within minutes that comment echoed across Russia’s social media landscape, eventually generating nearly 1,000 retweets and getting picked up by numerous media outlets.

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