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If there is one constant in discussion about public diplomacy in the United States these days, it is policy criticism. Such criticism has been a booming industry since the early days of the Bush administration – as U.S. popularity abroad continues to plummet. This is not to say, however, that the stewards of public diplomacy have ignored their charge. The now familiar Radio Sawa and Al-Hurra television supposedly beam models of pluralistic, democratic news culture to the Middle East.

This interview with First Secretary M. Ashraf Haidari was originally published in International Affairs Journal, Vol. 3 No. 1, University of California at Davis.

The latest Middle East TV ratings that list actual tune-in of news channels, obtained exclusively by Worldcasting, show business as usual but also some surprises.

Al Jazeera, the Qatari government-owned channel, continues to hold forth in popularity in Egypt. Al Arabiya, funded in part by the Saudi government through a holding company, once again tops others in Saudi Arabia by a wide margin, but it also garnered impressive audience ratings in Iraq, where Alhurra, the U.S. government service, continues to trail its competition, there and elsewhere.

Since the events of September 11, 2001 the foreign policy establishment of Washington has exhausted much energy debating America's public diplomacy efforts. I've watched this debate with interest because I work on a contract basis for State Department public diplomacy programs. I have also tried to create private sector public diplomacy projects. I've traveled with foreign journalists, politicians, and other notable figures all over the United States. You might say that I'm a "foot soldier" in the public diplomacy battle.

An article by George Packer in the December 18, 2006 issue of the New Yorker raises some interesting questions for public diplomacy. The article, titled "Knowing the Enemy: Can social scientists redefine the 'War on Terror'?" highlights how insights from counter-insurgency and cultural anthropology studies have revealed that the U.S. conflict with jihadist groups is largely informational.

Much of the discussion on the Public Diplomacy blog dwells on how a nation can persuade others about its image and its policies. The most common observation has been that actions (e.g. a foreign policy) can "speak" louder than any communication campaign. Again and again, this argument is presented: U.S. public diplomacy programs face difficulty because U.S. policy actions so obviously overpower any attempt to persuade publics through international broadcasting, cultural exchanges, and the other components of U.S. public diplomacy.

Egypt this week pulled the plug on al-Zawraa, the controversial channel controlled by Iraq's Sunni insurgency, but it is still available across the Middle East thanks to America's Gulf allies.

The channel broadcasts non-stop footage of attacks on U.S. troops interwoven with verbal attacks on Iran and Shiites, like Iraqi Prime Minister Nouri al-Maliki, who it accuses of being loyal to Iran. Since its launch in mid-November, al-Zawraa has been distributed by Nilesat, a satellite provider controlled by the Egyptian government.

No matter how small their post, every embassy public affairs officer who ever arranged an exchange, distributed a pamphlet, or in the jargon of contemporary public diplomacy fretted over "moving the needle" of foreign public opinion knows that a U.S. presidential election is an opportunity. Traditionally they have been animated quadrennial civics classes, dramatizing America's democratic process and contrasting starkly with the brutality with which power changes hands or not in too much of the world.

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