Almost a decade after their emergence, Al-Qaeda's password-protected online forums continue to remain popular. Government officials in the U.S and elsewhere have spoken out against the message boards, which are used by jihadis to converse and distribute information, saying they serve as a recruiting tool for terrorists and have been used to incite violence against the West. But some U.S. intelligence officials have argued against their removal, saying they rely on them for intelligence gathering.

Today, e-diplomacy is growing on a huge scale and in many different areas, and the importance for diplomats to employ the tools of e-diplomacy is enormous. Diplomats are able to spread information and receive feedback from both the public and the international community, strengthen connections with foreign partners, as well as make communication within the Ministry of Foreign Affairs easy, practical, rapid and cost-saving.

When John Kerry took to Twitter on his first day as US secretary of state, he joined an army of diplomats using social media to reach out and connect directly with people around the world. “Exhilarating to walk into @StateDept today and get to work with remarkable team. Dad on mind! -JK,” Kerry wrote in his first personal tweet.

When John Kerry took to Twitter on his first day as US secretary of state, he joined an army of diplomats using social media to reach out and connect directly with people around the world. "Exhilarating to walk into @StateDept today and get to work with remarkable team. Dad on mind! -JK," Kerry wrote in his first personal tweet.

At the hub of public diplomacy in the western United States, here at CPD we were very busy last week. We started off with a workshop on Mexican Public Diplomacy and ended with a conference on International Broadcasting in the Social Media Era. Now you may be wondering what is the common thread, aside from public diplomacy, that links these two bookends of a week together.

The book is not a technical manual, or a list of what to do and not to do. It is rather a collection of information, anecdotes, and experiences. It recounts episodes involving foreign ministers and ambassadors, as well as their ways of interacting with the tool and exploring its great potential.

DiploFoundation and Istituto Diplomatico of the Italian Ministry of Foreign Affairs have published Twitter for Diplomats by Andreas Sandre (@andreas212nyc). It is the first publication in a series designed to analyze how social media diplomacy helps create – and maintain – a true conversation between policymakers and citizens, between diplomats and foreign public.

Social cause gaming, or the use of games to promote awareness of societal problems, has been growing since pioneer online projects like Food Force, the United Nations World Food Program’s 2005 game about confronting famine, and Darfur Is Dying, MTV’s 2006 offering in which players navigate the terrors of a Sudanese refugee camp.